Divisions and Functions

The work of Ombudsman Office is organized in three main or legal divisions and two assisting divisions.

Civil and Political Rights Division

Tasks of Civil and Political Rights Division include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of protection and fostering of civil and political rights, including:

1.1. the right to life;

1.2. prohibition of torture, inhuman and degrading attitude, and punishment;

1.3. the right to liberty and security;

1.4. the right to procedural fairness;

1.5. the right to inviolability of privacy and family life;

1.6. the right to free movement on territory of the State;

1.7. the right to leave freely and return to the State;

1.8. the right of individual to legal status;

1.9. the freedom of thought, conscience. and religion;

1.10. the freedom of speech and expression;

1.11. the freedom of association;

1.12. the freedom of assembly;

1.13. the right to elect and to be elected;

1.14. the right to perform public service;

1.15. prohibition of extradition of an individual;

1.16. procedural guarantees to foreigners in case of extradition;

2. Participation in the monitoring of the process of forced return of an individual as stipulated in the Immigration Law;

3. Fostering, protection and monitoring of the implementation of the UN Convention on the rights of persons with disabilities as regards their civil and political rights.

4. Supervision of the implementation of international norms binding upon Latvia as well as implementation of national regulatory acts in the field of civil and political rights.

Social, Economic and Cultural Rights Division

The tasks of Social, Economical and Cultural Rights Division include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of ensuring, protection, and fostering of social, economical and cultural rights, including:

1.1. the right to work and fair remuneration;

1.2. the right to property;

1.3. the right to social security;

1.4. the right to housing;

1.5. the right to protection of health;

1.6. the right of persons with disabilities to recognition of disability, social security and medical and social rehabilitation;

1.7. the right to education;

1.8. the freedom of scientific, artistic and other creative work;

1.9. the right to healthy environment;

1.10. the right of national minorities to ethnic and cultural peculiariaty.

2. Fostering compliance with the principle of good governance in public administration;

3. Fostering, protection and monitoring of the implementation of the UN Convention on the rights of persons with disabilities as regards their social, economic and cultural rights.

4. Monitoring the implementation of international norms binding upon Latvia as well as implementation of national regulatory acts in the field of social, economical, and cultural rights.

Children's Rights Division

Children's Rights Division is responsible for securing, protecting and fostering the rights of children. Tasks of the division include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of the rights of children, including:

1.1. the right of a child to identity;

1.2. the right of a child to grow up in family;

1.3. the right of a child to education;

1.4. the right of a child to means of subsistence;

1.5. the rights of orphans and children left without parental care;

1.6. the right of a child to be heard;

1.7. the right of a child to recreation and leisure time;

1.8. the tasks that provide to the protection of the rights and interests of children;

2. Supervision of the implementation of the UN Convention on the Rights of the Child, UN Convention on the rights of persons with disabilities and other international norms binding upon Latvia as well as implementation of national regulatory acts in the field of the rights of children.

Administrative Division

Administrative Division shall ensure administrative and commercial activities of the Office. The division shall have the following tasks:

1. monitor the work of Chancery;

2. perform human resource management function;

3. plan financial resources;

4. plan the indices of operational effectiveness;

5. keep the accounting records;

6. ensure internal control procedures;

7. draft accounts;

8. ensure and provide economical attendance of operation of the Office.

The Chancery

The Chancery shall perform the following tasks:

1. schedule and coordinate daily routine of the Ombudsman;

2. ensure information between the Ombudsman and the staff; between the Ombudsman and governmental authorities, legal and private persons (visitors), and cooperation partners;

3. draft the internal regulations and instructions concerning the main activities;

4. keep the internal records of organizational and directional documents;

5. arrange reception of customers;

6. organize circulation of documents;

7. organize handling, saving and archiving of clerical records;

8. keep the list of files.

Communication and International Cooperation Division

Communication and International Cooperation Division shall perform the following tasks:

1. draft and implement communication strategies;

2. organize public events including provision of publicity of such events;

3. cooperate with mass media in reflecting activities of the Ombudsman;

4. conduct research, surveys and projects in the fields of operation of the Office;

5. arrange communication events, information materials and campaigns in the fields of operation of the Office;

6. develop internal communication;

7. ensure support to the Ombudsman and the Office in international cooperation;

8. provide administration and maintenance of the Ombudsman’s website.