Action Spheres

Organization of Work of the Office

The work of Ombudsman Office is organized in four main or legal divisions and two assisting divisions.

Division of Civil and Political rights

The tasks of Division of Civil and Political rights include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of protection and fostering of civil and political rights, including:

1.1. the right to life;

1.2. prohibition of torture, inhuman and degrading attitude, and punishment;

1.3. the right to liberty and security;

1.4. the right to procedural fairness;

1.5. the right to inviolability of privacy and family life;

1.6. the right to free movement on territory of the State;

1.7. the right to leave freely and return to the State;

1.8. the right of individual to legal status;

1.9. the freedom of thought, conscience. and religion;

1.10. the freedom of speech and expression;

1.11. the freedom of association;

1.12. the freedom of assembly;

1.13. the right to elect and to be elected;

1.14. the right to perform public service;

1.15. prohibition of extradition of an individual;

1.16. procedural guarantees to foreigners in case of extradition;

2. Participation in the monitoring of the process of compulsory extradition of an individual as stipulated in the Immigration Law;

3. Supervision of the implementation of international norms binding upon Latvia as well as implementation of national regulatory acts in the field of civil and political rights.

Division of Social, Economical and Cultural Rights

The tasks of Division of Social, Economical and Cultural Rights include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of ensuring, protection, and fostering of social, economical and cultural rights, including:

1.1. the right to work;

1.2. the right to property;

1.3. the right to social security;

1.4. the right to housing;

1.5. the right to protection of health;

1.6. the right of persons with disabilities to recognition of disability and medicinal rehabilitation;

1.7. the right to education;

1.8. the freedom of scientific, artistic and other creative work;

1.9. the right to beneficial environment;

2. Fostering compliance with the principle of good governance in public administration;

3. Supervision of the implementation of international norms binding upon Latvia as well as implementation of national regulatory acts in the field of social, economical, and cultural rights.

Division of the Rights of Children

Division of the Rights of Children is responsible for securing, protecting and fostering the rights of children. Tasks of the division include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of the rights of children, including:

1.1. the right of a child to identity;

1.2. the right of a child to grow up in family;

1.3. the right of a child to education;

1.4. the right of a child to means of subsistence;

1.5. the rights of orphans and children left without parental care;

1.6. the right of a child to be heard to;

1.7. the right of a child to recreation and leisure time;

1.8. the tasks specified in Clauses 16, 17, and 18 above whenever protection of the rights and interests of children are involved;

2. Supervision of the implementation of the UN Convention on the Rights of the Child and other international norms binding upon Latvia as well as implementation of national regulatory acts in the field of the rights of children.

Division of Equality before Law

The tasks of Division of Equality before Law include:

1. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of fostering the principle of equal treatment;

2. Performance of the tasks stipulated in the Ombudsman Law, subject to the goals and priorities prescribed by the Ombudsman’s strategies, in the field of non-discrimination against persons on the basis of racial or national origin, gender, age, language, religion, social background or financial position, sexual orientation, health condition, political or other beliefs, or any other grounds whatsoever;

3. Fostering, protection and monitoring implementation of the UN Convention on the rights of persons with disabilities;

4. Provision of impartial legal aid to the victims of discrimination whenever a breach of discrimination prohibition is established;

5. Supervision of the implementation of international norms binding upon Latvia as well as implementation of national regulatory acts in the field of preventing breach of non-discrimination.

The Administrative Division

The Administrative Division shall ensure administrative and commercial activities of the Office. The division shall have the following tasks:

3. monitor the work of Chancery;

4. perform human resource management function;

5. plan financial resources;

6. plan the indices of operational effectiveness;

7. keep the accounting records;

8. ensure internal control procedures;

9. draft accounts;

10. ensure and provide economical attendance of operation of the Office.

The Chancery

The Chancery shall perform the following tasks:

1. schedule and coordinate day-to-day routine of the Ombudsman;

2. ensure circulation of information between the Ombudsman and the staff; between the Ombudsman and governmental authorities. legal and natural entities (visitors), and cooperation partners;

3. draft the internal regulations and instructions concerning the principal activities;

4. keep the internal records of organizational and directional documents;

5. arrange reception of customers;

6. organize circulation of documents;

7. organize handling, saving and archiving of clerical records;

8. keep the list of files.

Division of Communication and International Cooperation

Division of Communication and International Cooperation shall perform the following tasks:

1. draft and implement communication strategies;

2. organize public events including provision of publicity of such events;

3. cooperate with mass media in reflecting activities of the Ombudsman;

4. conduct research, surveys and projects in the fields of operation of the Office;

5. arrange communication events information materials and campaigns in the fields of operation of the Office;

6. develop internal communication;

7. ensure support to the Ombudsman and the Office in international cooperation;

8. provide administration and maintenance of the Ombudsman’s website.